Orders and General Support

Account Setup and Placing Orders

• I’ve placed my order - how do I track it/what is my ETA?

FAQs

• Do you have phone support? Can you call me?
• What states is delivery available in?
• Do you have expedited shipping?

Dark Spirits Society (DSS)

• How do I join the Dark Spirits Society?

Subscription Club (MASHBOX)

• I would like to cancel my subscription.
• Can I pick the products in my subscription box?
• Mashbox Club FAQs

Ordering

• What is my order status?
• Can I change the billing address?

Shipping & Returns

• What is your return policy?
• My order was damaged.
• My order was returned
• Can I request a courier?
• I missed my delivery, can you reship my order?